Rescheduling & Cancellation Policy

To keep scheduling fair and predictable for everyone, rescheduling and cancellations follow a simple, firm policy.
This policy protects your visit, our schedule, and the one-visit promise.

Rescheduling Your Knockout™ Visit

If you need to change your appointment time or date:

• You may reschedule with at least 48 hours’ notice
• Rescheduling is handled directly through the confirmation link

As long as changes are made within the allowed window, your payment is applied to the new date.

Cancellations

Cancellations follow the same time boundary.

• Cancellations made 48 hours or more before the scheduled visit may be rescheduled
• Same-day cancellations or no-shows are non-refundable

This policy exists because the time block is reserved exclusively for your visit.

Why the 48-Hour Policy Exists

Each Knockout™ visit:

• Blocks a full portion of the day
• Cannot be double-booked
• Limits availability for other customers

Late cancellations make it difficult to rebook that time fairly.
The 48-hour window keeps scheduling respectful and predictable.

What Counts as a No-Show

A no-show includes:

• Being unavailable at the scheduled start time
• Lack of access to the property
• No response at arrival

In these cases, the visit cannot proceed and the payment is forfeited.

Emergencies & Unexpected Situations

We understand that true emergencies happen.
If something unexpected arises, communicate as early as possible using your confirmation details. While policies remain in place, early communication is always appreciated.

How This Protects EveryoneThis policy:

• Keeps scheduling fair
• Protects one-visit commitments
• Prevents last-minute disruptions
• Allows visits to start and end cleanly

Clear rules eliminate awkward conversations later.

The Takeaway

Rescheduling and cancellation rules are simple:

• Changes require 48 hours’ notice
• Same-day cancellations and no-shows are non-refundable

Clear boundaries are what allow the Knockout™ system to work.

Next: Learn what happens if You’re Not Ready on the Day Of and how preparation affects the visit.